Shipping informations

Pankaj Indian webshop is based in Toulouse, France. Since 2011, sharing her culture of her country, India. This is her authentic and actual Indian online shop! (More +)

We are engaged to send your parcel at most within 2 business days after cashing your payment. Shipping costs depend on the destination and the weight of the package. They are calculated at the fairest cost of transport.

If you are in Toulouse, you have the possibility to pick your parcel up for free. The place and date of the meeting will be proposed by email.

FOR METROPOLITAN FRANCE

The parcels are delivered in 2-3 working days with Colissimo or 4-5 working days with Mondial relay (delivery in a relay point).

FRANCE OVERSEAS

Parcels are shipped with Colissimo OM, delivered within 7 to 10 days (not guaranteed by La Poste).

OM Zone 1 : Guadeloupe, St Barthélémy, St Martin, Martinique, Réunion, Guyane, Mayotte, St Pierre et Miquelon
OM Zone 2 : Nouvelle Calédonie, Polynésie Française, Wallis et Futuna, Terres australes et Antarctiques Françaises

FOR EUROPE

Parcels are shipped with Colissimo Europe or Mondial relay, delivered within 4 to 8 days (not guaranteed by the carrier).

MONDIAL RELAY BELGIUM, LUXEMBOURG, SPAIN

MONDIAL RELAY GERMANY, NETHERLANDS, UNITED-KINGDOM, ITALY, PORTUGAL, AUSTRIA

COLISSIMO EUROPE

Zone 1 : Germany, Belgium, Luxembourg, Netherlands
Zone 2 : Austria, Spain, Portugal, United Kingdom, Ireland, Italy
Zone 3 : Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland
Zone 4 : Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania

FOR THE REST OF THE WORLD

Parcels are shipped with Colissimo International, delivered within 7 to 10 days (not guaranteed by the carrier).

Zone A : Croatia, Finland, Greece, Iceland, Maghreb, Malta, Norway, Romania, Turkey, other countries Eastern Europe
Zone B : Australia, Canada, China, South Korea, USA, Hong Kong, India, Israel, Japan, Russia, Singapore, Thailand, Vietnam
Zone C : Africa (excluding Maghreb), Americas (excluding USA and Canada), Middle East,
other Asian countries, Oceania

INFORMATIONS ET RETURNS

We advise you to group your items in one order. We can not group two distinct orders and you will pay postage for each of them. Your package is shipped at your own risk, but special care is taken to protect fragile parcels.

If the package is damaged, we advise you not to accept it.
If the package does not contain, despite our precautions, the exact list of your order, thank you for contacting us using the form provided for that purpose.

If you want to return a product, thank you for contacting us using the form provided for that purpose.