Customers highlight fast and careful delivery. They report receiving orders within 2-3 days (“Ordered on Wednesday, delivered on Friday”, “Very fast delivery”) and appreciate careful packaging (“Package delivered quickly, very well packed and quality tableware”, “Very well packed, all items received!”).

Products are considered authentic, original, and often hard to find elsewhere (“Genuine Indian products of very good quality”, “Rare and quality products”). Consistent quality over time is also appreciated (“Quality product ... for more than 10 years!”).

Customers emphasize excellent value for money with very competitive prices (“Prices are great, same quality as the market, 4x cheaper”) and accessibility (“Finally found an affordable shop”, “Fully satisfied ... exceptional prices”).

Customer service is perceived as responsive and professional (“Very responsive customer service. Order delivered quickly. Products meet my expectations”) with good follow-up (“Always satisfied, a small item forgotten, and it was sent immediately!”).

Customers have a pleasant and recommendable experience (“Highly recommend”, “Strongly recommended”, “Recommend 200%”). Loyalty is strong (“As soon as my order arrives, I prepare the next one”). Many also appreciate special touches like small gifts (“Extra small gifts: Papad bag and a jar of mixed pickle”, “Thanks for the incense that scented the fabrics in the package”) and the cultural aspect (“I’m very happy to have access to items so hard to find in stores... I enjoy them and rediscover a part of the culture that is good for the soul”).